Chaz Dean hair stylistMost of us who have ever invested in a hair care product will take the promises on the label with a pinch of salt. If it works, fantastic, but if it doesn’t, you won’t buy it again. But we don’t expect a product, especially one endorsed by Hollywood names, to worsen a situation, let alone cause actual hair loss. Celebrity hairstylist Chaz Dean has found itself at the wrong end of a mass-action lawsuit, with nearly 200 people claiming his WEN hair products have caused scalp irritation and baldness.

Can a hair product create such problems?

The application of topical chemicals to the scalp may indeed trigger a biological response causing the follicles to get clogged up. Chemists are investigating the claims of the WEN product users, but in the meantime, Chaz Dean Inc. says: “With well over 10 million WEN products shipped since 2008, our customers’ overwhelmingly positive response to WEN is a testament to the benefits it can deliver for its users … Importantly, there is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to WEN hair products. We intend to vigorously contest the allegations made against our products.”

Are there any other products or treatments I should be wary of?

Before you sign up to a Brazilian blowdry – a straightening treatment that uses formaldehyde and keratin – bear in mind that soon after hers, Jennifer Aniston chopped off her damaged tresses. And while hair extensions may initially create a fuller look, they can in fact cause potentially irreparably damage to the scalp and break the hair to which they are attached. Before embarking on any such treatments, be sure to talk through the pros and cons with your hairdresser so that you fully understand the implications.



By Ian Watson


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